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Knowledge Base

General

Games

Rules & Scoring

Tournaments

Game Currency & Wallet

$PZP - A Digital Token

Can I deactivate/delete my account?

Yes, you can find the option on home page of PlayZap app under menu tab help & support

Can I have multiple accounts?

Yes, you can but one email can only have one account

What is PlayZap games?

PlayZap games is competitive skill-based gaming app built on blockchain technology where you can play your favorite game, compete against other players and win rewards.

Where can I find the PlayZap Gaming app?

You can download the official PlayZap Gaming app on Google Play or Apple AppStore. Alternatively, you can also play on your desktop (coming soon). If you would like to play on multiple platforms, make sure you use the same account to login to take your progress.

Our app is currently in beta stage.

How does the PlayZap Gaming app work?

You can see the walkthrough video to learn more about the app and how can you play?

How can I join the PlayZap Community?

You can join the community on Discord and Telegram as well as you can follow us on Twitter to keep up with the latest news and announcements.

How do I reach out to the PlayZap team?

You can join our community and reach out to us by sending messages to relevant channels and tag our moderator. Alternately, you can also send us direct email at support@playzap.games

My account is locked. How to unlock it?

If your account has faced suspicious activity then you might not be able to recover your account, otherwise, you can raise a ticket in our discord server

Is my personal information secure?

We don’t store your personal information other than your Unique ID (UID) which is generated from your email address and is securely stored on our servers.

How to log in for the first time?

You are given the option to log in with your apple or google account.

What are the games available on PlayZap App?

PlayZap Gaming app offers 7 popular games IP built-on blockchain technology and powered by official PlayZap digital tokens. The app includes Block Puzzle, 8 Ball Blitz, Bubble Shooter, Rocket Blitz, Dice Merge, Stack Ball, Solitaire Pro. All of our games can be played within one single app.

The PlayZap team continues to bring new games to the app and improve the experience of existing games.

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Game details, rules, and tutorials

Click the game below to see detailed info about the game, rules and walkthrough video

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When does my entry fee get deducted?

The Entry Fee is deducted upon joining any Live Match, Group Match or Challenges.

What are the tournaments and game modes available to play?

There are 3 unique game modes available in each game. Live Matches, Group Matches and Challenges.

What are the Live Matches & how do I join?

League matches are time based tournaments where you can play against a large number of players. You can play multiple times to score as high as possible to stay on the top of the leaderboard. When time is over, the result will be announced. The top ranked players will be rewarded.

What are the Group Matches & how do I join?

Group matches are played within a small group of similar skilled players. When all players play their turn, the round will be over and the result will be announced. Top ranked players will be rewarded with the prizes. These group matches are usually organized between 4 players up-to 16 players.

What are the Challenge Matches & how do I join?

This is an exclusive game mode to play against other players. You can create a new challenge by selecting the entry fee. You will be taken to play the round and when your round is over, your challenge will be posted and visible to other similar skilled players. When someone accepts your challenge and plays their turn, the round will be over and the result will be announced. Player with the higher score will win the match and take the prize.

Where do I see the match progress results?

Your match progress and result will be available in the activity panel on the home screen. You will be able to view ongoing matches and the result of completed matches.

You will also receive a notification when the match is over and the result is announced. Do ensure the app notification is turned on so you do not miss any important messages.

What is the minimum fee to play the games?

You can play Free Matches or Tutorial Matches for Free. Token Based matches/Tournaments will have a minimum fee based on the match.

How can I add tokens to my wallet?

You can win tokens by playing tournaments or you can transfer it from your Ethereum wallet to your PlayZap wallet address

How can I check my wallet balance?

You can check it by going to the in-game shop and tap on the ‘Wallet’ button in the All section, then all the tokens will be visible in another window which is your own custom PlayZap wallet.

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How can I withdraw my tokens?

You will have to transfer your tokens from your PlayZap wallet to your Binance or any other web3 wallet from where you can convert them into cash

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When do I get winnings in my wallet?

After the tournament gets closed, you shall see it in your wallet within 30-50 seconds

What is the currency in PlayZap?

There are three currencies in PlayZap Gaming app i.e. Z-tickets, Rally (Digital Token), BUSD (digital token) and $PZP Token will be added soon.

What is the PlayZap Wallet & how does it work?

PlayZap in-game wallet stores the game currency and allows players to make seamless transactions within the app itself. It stores $PZP tokens, Z tickets and Gems.

What are the Gems & how do I earn?

Gems are secondary currency in the game that will allow players to join free matches in the game. There are quite a few matches available for you to practice before joining other high roller tournaments.

You can win Gems by winning tutorial or free matches, collect from spin reward. As well as you can buy them through the Z-tickets.

What are the Z tickets & how do I earn?

Z-tickets are premium currency that will allow players to participate in high roller matches to either win tickets or $PZP. You can either win by winnings competitions or purchase them on the store.

What are the $PZP & how do I earn?

$PZP is a Playzap digital utility token that will be available on the crypto exchange platform to trade. More info will be provided when $PZP is live on the platform.

What is the minimum amount to withdraw

PlayZap wallet has no minimum or maximum limit to withdraw

How many times can I withdraw in a day

There’s no limit to withdrawing your tokens available in the on-chain PlayZap Wallet

I made a deposit, but it’s not showing in my wallet.

The deposit amount may take up to 30 seconds to get confirmed and visible to your wallet, If it does not reflect please reach out to us on discord

What is the minimum deposit amount?

PlayZap wallet has no minimum or maximum limit to deposit

Do I have to pay a gas fee at the time of withdrawal and deposit?

Yes, there will be minimum gas fee to withdraw but there will be no gas fee to deposit through In-App Purchase

To save players from all gas war we pay gas and charge $RLY equivalent to the gas fee we paid (for your withdrawal)

Can I transfer my tokens to another wallet?

Yes, you can transfer your tokens to any other web3 wallet

What security measures PlayZap takes to secure my wallet?

PlayZap wallet is a non-custodial web3 wallet, therefore the player is the sole owner of the private keys and no one else has access to any private keys which makes it more secure than any other web3 game out there.

$PZP

$PZP token is live on multiple exchanges including kucoin, mexc, gate.io, pancakeswap etc.

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